AppStore Technical support website

Technical support

First and foremost, thank you for using our App. Should you encounter any issues or require assistance during your usage, please refer to the following information.:

Frequently asked questions（FAQ）

  1. How to subscribe to membership services？

Select the subscription option you need within the app and follow the prompts to complete the payment.

  1. How to cancel subscribe？

Go to your device’s [Settings] - > [Your Apple ID] -> [Subscription Management] and select Cancel Subscription.

  1. Having trouble using the app that I can’t solve?

First of all, check the help documentation provided in the app, if the document does not contain the problem you are experiencing, please contact technical support through the following methods.

Email： gao375976821@gmail.com

Use a third-party SDK

Data Analysis

Our products are integrated with Umeng + SDK, which needs to collect your device Mac address, unique device identification code (IMEI/IDFA/OPENUDID/IP ADDRESS/GUID, SIM card IMSI information) to provide statistical analysis services, and calibrate the accuracy of report data through geographical location to provide basic anti-cheating capabilities.

  1. Use SDK name: Umeng+SDK
  2. Service Type: Statistical Analysis.
  3. Type of personal information collected: Device information (IMEI/Mac/IDFA/OPENUDID/GUID/SIM card/geolocation information)
  4. Link to Privacy Policy

Push

Push Notifications

  1. SDK Name: Umeng Push SDK
  2. Purpose of Use: To send APP message push notifications
  3. Operator: Umeng Tongxin (Beijing) Technology Co., Ltd.
  4. Types of Personal Information Collected: Device information (Android ID/IDFA/OAID/OpenUDID/GUID; Optional - IMEI/IMSI/ICCID), network information, location information (optional), app list (optional)
  5. Privacy Policy Link

Performance monitoring

  1. SDK name: Alliance Application Performance Monitoring SDK
  2. Purpose of use: Provide APP performance monitoring services
  3. Operator: Youmeng Tongxin (Beijing) Technology Co., Ltd
  4. Type of personal information collected: device information (Android ID/IDFA/OAID/OpenUDID/GUID; Optional - IMEI/IMSI/ICCID), Network Information, Location Information (Optional)
  5. Privacy Policy Link

===EULA=== 标准Apple使用条款(EULA)